In order to ensure that manufacturers remain in compliance during these challenging times, IAPMO’s Uniform Evaluation Service (UES) will begin accepting remote surveillance inspections.
With travel restrictions in place for all IAPMO personnel to protect their health and help prevent the spread of COVID-19, manufacturer clients require an alternate means to demonstrate compliance. UES has carefully prepared a new temporary program that effectively meets this need, including third-party inspection agency’s insights to ensure remote inspections are properly performed, particularly regarding the development of applicable and efficient methods to do so.
While information collected as part of these remote inspections will vary, UES understands each third-party inspection agency operating under the ISO 17020 (Accreditation for Inspection Agencies) standard will be subject to its own audit and therefore responsible to ensure adequate information is gathered. Information that is normally visually confirmed during a physical visit may require additional documentation to be provided.
The remote inspection may also include, but not be limited to, video conferencing (via Microsoft Teams, FaceTime, WeChat, Line, WhatsApp, Skype, Zoom, etc.) and will likely be based on technological capabilities at each facility.
As social distancing measures remain fluid and vary state by state, additional changes may be required moving forward.
“We believe it is our social responsibility to assist in flattening the curve,” said Jerry Carrier, UES Senior Vice President. “Once it is determined that it is safe for inspectors to travel, physical inspections should resume. We thank you for your continuing support and understanding. These are certainly unique and trying times.”
To view a list of remote services provided, direct your web browser HERE.
While UES understands that each inspection agency will have its own requirements for individual remote inspections, please don’t hesitate to contact UES personnel with any concerns or questions at (909) 472-4100 or firstname.lastname@example.org.