Webinars

In an effort to bring live, interactive training to the industry when it is not always practical of convenient for individuals to be in a classroom, IAPMO offers webinars that bring the classroom to you. Our webinars are developed to be as interactive and engaging as possible while providing attendees with the industry-leading information, insights, and knowledge that they are used to.

To view our current webinar offerings and register for a webinar, click here.


About Our Webinars

IAPMO utilizes GoToTraining for our webinars as it includes all of the functionality needed to:

  • Provide a stable platform to host our webinars.
  • Allow our attendees to interact with the instructor.
  • Utilize polling questions to ask questions of our attendees and share the results.
  • Track attendee participation and attentiveness.

Most webinars are designed to provide 1-2 hours of instruction that earn the equivalent number of CEUs and will be offered more than once, but at different times of day to accommodate different work schedules and availability.  A focus is placed on interacting as much as possible with our attendees by asking questions that attendees can answer by clicking on the screen, using the “raise hand” function to respond to verbal questions, and allowing attendees to ask questions via the chat function.

When working with jurisidictions and plumbing boards around the country, we have heard concerns regarding the ability to know if attendees are truly engaged in the webinar. To mitigate those concerns, IAPMO requires all attendees to be attentive to at least 70% of the webinar. The GoToTraining platform can track the degree to which each attendee is engaged by tracking:

  • If attendees click on another window on their computer.
  • How much time is spent away from the webinar screen.
  • Responses to each interactive question.
  • Interactions using the “raise hand” and chat features.

Using the Platform

In order to help attendees get up to speed and fully utilize the webinar interface, we have provided a basic information to familiarize yourself. You can also download a guide with the same information here.


To Access the Webinar
  • Select the link provided in the GoToTraining (Meeting) confirmation email to verify the system to be used is compatible.
    • When your web browser prompts you to allow Go To Training to use your mic, except. If once in the event and your mic still doesn’t work switch to the desktop app.
    • Become familiar with the GoTo Training Platform, select here to be redirected to the GoTo Training Attendee Guide;
  • For Windows OS: https://support.goto.com/meeting/attendee-user-guide
  • For Apple OS: https://support.goto.com/meeting/attendee-user-guide-mac

Using the Interface

The following graphics will help you become familiar with the webinar platform interface you will use during the webinar.

Web-Browser Interface
Desktop Interface

Webinar Topics

Below is a list of the current webinars scheduled and coming in the near future. IAPMO will continually add new webinars throughout the year, so check back often.

  • Length: 60 to 90 minutes
  • Description: Perhaps one of the most misunderstood products in the plumbing industry is the chemical dispenser. What is the proper cross-connection needed to protect the water supply? Is the protection already part of the dispenser or should it be installed on the water supply upstream of the dispenser? Do dispensers require a dedicated water supply, or can they be supplied by another fixture, such as a service sink faucet? Do they require a permit or a licensed plumber to be installed? Should they be in placed and inspected before the occupancy permit is issued? Are these dispensers a high or low hazard to the potable water supply? The answers to these and other questions will be discussed and debated at this seminar. We will examine the code requirements, innovated products related these installations, along with training programs and policies that exist in the industry for inspectors, consumers, and contractors working to ensure that this equipment is installed and used properly.
  • Length: 60 to 90 minutes
  • Description: The adopted plumbing code is our guide to isolation cross-connection control. Modern plumbing and mechanical systems require the installation of backflow prevention to ensure our water is not polluted or contaminated. Where that protection is installed, what type of protection is needed, what are the installation requirements are all questions whose answers can be found in the plumbing code. The link to the potable water system from heating, cooling, irrigation, or fire protection systems requires specific protection. Small modifications to a system or the addition of chemicals can radically change the backflow protection requirements. The creation of a closed system will create thermal expansion issues. The proper selection of the method, device or assembly and its relationship to the degree of hazard presented in specific installations will be made clear to everyone in attendance. The answers to these and other questions will be discussed and debated at this seminar.
  • Length: 60 to 90 minutes
  • Description: Most people take for granted when they open a faucet that whatever flows from the tap will be safe to drink and that a never-ending supply of this liquid will always exist. The vast journey water takes and dangers it encounters along the way as it begins as water vapor in the clouds, to rain, to lakes and streams, to the public water source, to the distribution system and to your faucet is a harrowing tale few people understand. During this presentation we will discuss and explore the cross-connection and backflow problems and pitfalls that befall water systems in the modern world. These sometimes complex, sometimes simple systems are vital parts in protecting and promoting the public health. The importance of conserving water and of the fast-growing reuse of fresh and wastewater in plumbing and mechanical systems are important parts of any discussion on protecting and preserving this important resource. What are the cross-connection hazards that exist in water systems and how can we ensure the quality of the product that is delivered to the end user? Finally, we will talk about how the industry should work together as a group to ensure that everyone understands the importance backflow prevention and cross-connection control programs in our world and how to work to provide safe drinking water to all who need it and preserve this life-giving liquid for generations to come.
  • Length: 60 to 90 minutes
  • Description: Most people take for granted when they open a faucet that whatever flows from the tap will be safe to drink and that a never-ending supply of this liquid will always exist. The vast journey water takes and dangers it encounters along the way as it begins as water vapor in the clouds, to rain, to lakes and streams, to the public water source, to the distribution system and to your faucet is a harrowing tale few people understand. During this presentation we will discuss and explore the cross-connection and backflow problems and pitfalls that befall water systems in the modern world. These sometimes complex, sometimes simple systems are vital parts in protecting and promoting the public health. The importance of conserving water and of the fast-growing reuse of fresh and wastewater in plumbing and mechanical systems are important parts of any discussion on protecting and preserving this important resource. What are the cross-connection hazards that exist in water systems and how can we ensure the quality of the product that is delivered to the end user? Finally, we will talk about how the industry should work together as a group to ensure that everyone understands the importance backflow prevention and cross-connection control programs in our world and how to work to provide safe drinking water to all who need it and preserve this life-giving liquid for generations to come.
  • Length: 60 to 90 minutes
  • Description: A cross-connection survey is the detailed physical examination of a potable water system to document the existence of cross-connections in the system and if the proper backflow prevention protection is installed. This seminar will look at all parts of both isolation surveys which take place inside a facility after the service connection and containment surveys which simple look at the facility’s degree of hazard and the required protection at the service connection. From plan review to the permit process to the installation and final inspection we look at what cross-connection protection is needed. The actual survey process of both new and existing systems will be covered. We will discuss each part of the survey from reviewing building plans, to scheduling access and the physical survey itself. The creation of a survey report and recommendations and follow up inspection will also be reviewed.
  • Length: 60 to 90 minutes
  • Description: How do we know what the proper cross-connection control is in any given situation? In order to make the right choice we first need to understand the theory and principles of backflow prevention and cross-connection control. What affect does this protection have on the hydraulics of a plumbing or mechanical system? What are the code requirements and state and federal regulations related to the proper selection of backflow prevention protection? It is important to be aware of installation procedures and the necessary testing and maintenance of this protection. Upon completion of this seminar, participants will have a better understanding of the principals of backflow prevention and cross connection control.  We will review the wide range of methods, devices, and assemblies available for use with domestic water systems, irrigation systems, fire protection systems, and mechanical systems to provide cross connection control and backflow prevention. The seminar will discuss identifying the degree of hazard that may exist, installation requirements of various types of backflow prevention equipment used on individual connections and fixtures within water systems and to select the proper type of protection needed for either isolation or building containment protection.
  • Length: 60 minutes
  • Description: Plumbing systems may expose individuals to possible infections. Today, with COVID-19, it is imperative that tradespeople know how to protect themselves from possible exposures in both water distribution systems and DWV systems. We will review OSHA Standards and CDC Guidelines in order to get a better understanding of how to protect yourself and your family.
  • Length: 60 minutes
  • Description: The presentation will cover the scald issues found today. Due to Legionella scares, higher hot water temperatures are being utilized in the hot water distribution systems. Care needs to be taken to find the balance between scalding and Legionella protection. We will cover some of the options available which includes the proper use and location of thermal mixing valves.
  • Length: 60 minutes
  • Description: Emergency showers and eye wash stations are an important safety element in occupancies that contain a risk of exposure to harmful chemicals or other substances. Often, there is a lack of understanding regarding the correct installation of these systems and the industry standards that regulate them. Proper installation requirements and ASSE 1071 will be thoroughly discussed in this session and attendees will leave with a better understanding of these vital systems.
  • Length: 120 minutes
  • Description: This presentation will discuss the NFPA13D requirements and what they mean. We will discuss basic fire science and how sprinklers work to prevent flashover. We will also cover basic design principals.
  • Length: 1.5 hr
  • Description: Approximately One-third of all-American homes use on-site wastewater treatment systems. These systems are typically installed where no municipal sewer connection is available. This presentation will discuss various considerations that must be given when determining whether a site is suitable for a septic system. Will the system be for residential or commercial use? What type of soil is available and how can it affect the size of the system? Setbacks and lot size, will the system fit on the property? What types of systems are typically installed? What are the keys to a good inspection for these systems?
  • Length: 1.0 hr
  • Description: Cold weather climates can add an extra element of design that needs to be addressed when installing water and sewer services where the ground can freeze. This webinar will discuss various methods that can assist in preventing freeze-ups and the costly repairs that can occur.
  • Length: 1.0 hr
  • Description: According to the EPA’s website, “The average household's leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Minor water leaks account for more than 1 TRILLION gallons of wasted water each year and is equal to the annual household water use in 11 million homes.” This presentation will cover the growing need for leak detection and explore the various methods, systems and devices that are available on the market to save this valuable resource. 
  • Length: 2.0 hr
  • Description: Often, water supply systems are designed and installed and then additional water treatment systems are added after the fact. Adding these systems often changes the pipe sizing needs for the water supply system to operate as intended. This presentation will discuss the impact these systems have on the proper sizing of the water supply system and how these systems should be accounted for during the design and installation process.
  • Length: 2.0 hr
  • Description: Water heaters are an integral part of most plumbing systems.  They are a vital, convenient yet potentially dangerous appliance.  Well-informed code-based plumbing & mechanical inspections are essential for public health & safety.  As such, qualified inspectors need to fully and properly understand code and safety concerns with water heater installations.  New water heater installations are perhaps more straight forward and issues easier to spot.  Replacement water heater installations or fuel/energy source conversions present new challenges.  This course will provide an overview of the UPC® as it pertains to water heaters, together with what to look for in a properly performed inspection. 
  • Length: 2.0 hr
  • Description: The International Association of Plumbing and Mechanical Officials (IAPMO) recently released the 2021 Uniform Plumbing Code® (UPC). This webinar will provide a thorough overview of the changes from the 2018 UPC to the 2021 UPC.  At the conclusion, participants will be able to identify these changes and when applied, provide installation proficiency while maintaining the highest standards in public health and safety. 
  • Length: 1.0 hr
  • Description: Legionella continues to be a serious concern in our water systems. This presentation will discuss the origins of Legionella, how it becomes dangerous, and who is at the greatest risk. We will also cover where Legionella is typically found in our building water distribution systems and how to minimize the potential hazard utilizing proper plumbing practices. 

Technology Requirements

For the best webinar experience, please read the following information regarding technology needs and tips:

  • When you receive your go to meeting invitation perform the recommended system check on the system you will use for the online training.
  • When at home, limit the number of devices using your Internet Service: other online learners, online gaming, video streaming, etc.
  • System Requirements:
    • On a PC:
      • Internet Explorer 9, Mozilla Firefox 34, Google Chrome 39 (JavaScript enabled) or the latest version of each web browser
      • Windows XP, Windows Server 2008 or later
      • Cable modem, DSL or better Internet connection (1 Mbps or faster)
      • Dual-core 2.4GHz CPU or faster with 2GB or more of RAM
    • On a Mac:
      • Safari 6, Firefox 34, Google Chrome 39 (JavaScript enabled) or the latest version of each web browser
      • Mac OS X 10.8 (Mountain Lion) or newer
      • Cable modem, DSL or better Internet connection (1 Mbps or faster)
      • Intel processor (2GB of RAM or better)
      • Participants wishing to connect to audio using VoIP a microphone and speakers. (A USB headset is recommended.)
    • On an iPad, iPhone, Android or Windows mobile device:
      • Free GoToMeeting, GoToWebinar or GoToTraining app from the App Store, Google Play or Windows Store
      • WiFi connection recommended for VoIP audio
    • Use the latest version of your favorite web browser: do an Internet search, how do I update my web browser?
    • Become familiar with the GoTo Training Platform, select here to be redirected to the GoTo Training Attendee Guide;
    • Place other devices like smartphone, tablets, etc., several feet away from the device using for training. These devices may cause interference if too close to the phone when phoning in, or if too close to the computer where the event playing.
    • Most Importantly know your device. Every device and its setup are different,
      • Know where the speaker and microphone controls are for your device.
      • Know how to change to your headset if using one.

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